At Hay Baji, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that hides what's actually happening.
Our Commitments
These are the core privacy commitments Hay Baji makes to every player. The full policy details follow below.
Every piece of data you share with Hay Baji — from your registration details to your payment information — is protected with 256-bit SSL encryption. This is the same standard used by banks. Your data is never transmitted or stored in plain text on our systems.
Hay Baji does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. We only share it with the specific service providers needed to operate your account — and only under strict confidentiality agreements.
You have the right to access, correct, or request deletion of your personal data at any time. You can also update your communication preferences and opt out of marketing emails through your account settings or by contacting our support team directly.
Hay Baji processes all payments through secure, verified gateways. We do not store full payment credentials on our servers. bKash, Nagad, and Rocket transactions are handled through their own encrypted systems, with only the minimum reference data retained by Hay Baji.
We only collect the data we actually need to run your account and provide our services. We don't ask for information we don't use. If a piece of data isn't necessary for your account or for legal compliance, we don't collect it.
Our security team monitors the Hay Baji platform around the clock for unusual activity, potential breaches, and unauthorised access attempts. In the unlikely event of a data incident, we will notify affected players promptly and take immediate remedial action.
This Privacy Policy explains how Hay Baji collects, uses, stores, and protects the personal data of players who register and use the Hay Baji platform at hay-baji.vip. By creating an account on Hay Baji, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described here.
Hay Baji is committed to handling your personal information responsibly. We understand that players in Bangladesh trust us with sensitive data — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you know exactly what's happening with your information at every stage.
This policy applies to all players using Hay Baji, regardless of the device or method used to access the platform.
Hay Baji collects the following categories of personal data from players:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Payment Data | bKash / Nagad / Rocket account reference, transaction IDs | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Each platform visit |
| Usage Data | Games played, bet amounts, session duration, login times | During active sessions |
| Communication Data | Support chat logs, email correspondence | When you contact support |
| Verification Documents | National ID scan, selfie photo | KYC verification requests |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Hay Baji uses your personal data for the following purposes:
We do not use your data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.
Hay Baji processes your personal data on the following legal grounds:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Hay Baji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is strictly necessary.
Hay Baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit hay-baji.vip.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Hay Baji, but some features may work differently. We do not use third-party advertising cookies or share cookie data with ad networks.
Hay Baji retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specific retention periods are as follows:
After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked to you as an individual.
Hay Baji implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, Hay Baji will notify affected players without undue delay and take immediate steps to contain and remediate the incident.
You also play a role in keeping your account secure. Use a strong, unique password for your Hay Baji account and never share your login credentials with anyone.
As a Hay Baji player, you have the following rights over your personal data:
To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request. Certain rights may be limited where we are required to retain data by law — for example, transaction records required for anti-money laundering compliance.
Hay Baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request identity documentation to confirm a player's age at any time.
If we become aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Hay Baji, please contact us at [email protected] so we can investigate and take appropriate action.
Hay Baji may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send these communications if you have opted in to receive them during registration or through your account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, and security alerts. These are essential account communications and cannot be disabled while your account is active.
Hay Baji may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players by email and display a prominent notice on the platform.
The updated policy will take effect from the date it is published at hay-baji.vip/privacy-policy. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the Hay Baji platform after any update constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Hay Baji handles your personal data, please get in touch with our team:
For general account support, our live chat team typically responds within 3 minutes. For formal data subject requests, please use email so we have a written record of your request and our response.
Your privacy matters to us. If something in this policy is unclear or you're not happy with how we've handled your data, please tell us. We want to get it right.