Gaming on Hay Baji is meant to be fun — a way to relax, enjoy some excitement, and maybe win a little along the way. But we also know that for some people, gaming can become more than just entertainment. That's why responsible gaming is built into everything we do at Hay Baji, not just mentioned in a policy document.
How We Help
These are the six pillars of responsible gaming at Hay Baji. Every player benefits from these protections automatically.
Hay Baji does not allow anyone under 18 to register or play. Every new account goes through an age check at registration, and we may request identity documents at any time to confirm a player's age. If we find a minor has registered, the account is closed immediately and all funds are returned.
You can set daily, weekly, or monthly deposit limits on your Hay Baji account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — this is intentional, giving you time to reconsider before spending more.
It's easy to lose track of time when you're in the middle of a game. Hay Baji lets you set session time reminders that notify you when you've been playing for a set period. You choose the interval — 30 minutes, 1 hour, or longer — and we'll remind you to take a break.
If you feel like you need a short break from gaming, Hay Baji's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in or place bets. The break activates immediately and cannot be cancelled early.
For players who need a longer break, Hay Baji offers self-exclusion for periods of 6 months, 1 year, or permanently. Self-exclusion locks your account completely. You will not receive any marketing communications during this period. To request self-exclusion, contact our support team at any time.
Set a maximum loss amount per day, week, or month. When you reach your loss limit, Hay Baji will automatically stop you from placing further bets until the limit period resets. This tool is one of the most effective ways to keep your gaming within a budget you're comfortable with.
Player Tools
All responsible gaming tools on Hay Baji are free, easy to access, and available around the clock. You don't need to call anyone or wait for approval — most tools activate instantly from your account settings. Here's how each one works.
Self-Assessment
Answer honestly. This quick check is just for you — nothing is recorded or sent anywhere. Tick any statements that apply to you over the past 30 days.
Healthy Habits
Decide how much you're comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over.
Losing streaks happen to everyone. Trying to win it all back in one session almost always makes things worse. Walk away and come back another day.
Use Hay Baji's session reminders to prompt yourself to step away every hour. Stretch, drink some water, and come back fresh.
Gaming when you're stressed, angry, or sad often leads to poor decisions and bigger losses. Wait until you're in a calm headspace.
Only use money you can genuinely afford to lose. Never use rent money, savings, or borrowed funds to play on Hay Baji.
Gaming is one form of entertainment among many. Make sure you're still spending time on hobbies, family, and social activities outside of Hay Baji.
Alcohol or other substances impair your judgement and can lead to bets you'd never make sober. Keep gaming a clear-headed activity.
Hay Baji's deposit limits, loss limits, and cool-off tools are there for a reason. Use them proactively — not just when things have already gone wrong.
If gaming is starting to feel like a problem, tell a family member or close friend. Having someone who knows what's going on makes it much easier to stay accountable.
Games on Hay Baji are designed to be entertaining, not as a reliable income source. Wins are possible, but they're never guaranteed. Play for fun first.
Our Commitment
Hay Baji is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not just a legal requirement for us — it's a genuine part of how we operate. We believe that gaming should always be a choice made freely, with full awareness of the risks involved, and within limits that each player is comfortable with.
We recognise that problem gambling is a real issue that can affect anyone, regardless of age, income, or background. Our responsible gaming programme is designed to give every Hay Baji player the tools, information, and support they need to keep their gaming healthy and enjoyable.
Responsible gaming at Hay Baji is a shared effort. We provide the tools — but using them is up to you. We encourage every player to engage with these features proactively, before problems arise.
Hay Baji strictly prohibits anyone under the age of 18 from registering or playing on our platform. We use age verification at registration and may request supporting identity documents at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
If you suspect that a minor is using a Hay Baji account, please contact us immediately at [email protected]. We will investigate and take appropriate action, including closing the account and returning any deposited funds.
Problem gambling can develop gradually. Some signs to watch for include:
If any of these sound familiar, please use Hay Baji's self-exclusion tool or reach out to our support team. Recognising the signs early makes it much easier to get things back on track.
If you or someone you know is struggling with problem gambling, please don't wait to seek help. Hay Baji's support team is available 24 hours a day, 7 days a week via live chat and email. We can help you activate any of our responsible gaming tools immediately, and we will always treat your situation with complete confidentiality and respect.
You can reach our responsible gaming support team at: [email protected]
We are here to help — not to judge. Whether you need to set a limit, take a break, or talk through what's going on, our team is ready to support you. Hay Baji's goal is for every player to have a positive experience on our platform, and that means making sure gaming stays fun, safe, and within your control.