Legal

Hay Baji Terms and Conditions for All Players

These terms govern your use of the Hay Baji platform. Please read them carefully before registering or placing any bets. By creating an account on Hay Baji, you agree to everything set out below.

Last updated: January 2025

What You Need to Know at a Glance

These are the most important points from the Hay Baji Terms and Conditions. The full terms follow below — please read those too.

You Must Be 18 or Older

Hay Baji is strictly for adults. You must be at least 18 years old to register and play. We verify age during the account process and reserve the right to request documentation at any time. Accounts found to belong to minors will be closed immediately and any funds returned.

One Account Per Person

Each player is allowed one Hay Baji account only. Creating multiple accounts to claim bonuses more than once, or for any other reason, is a violation of these terms. Duplicate accounts will be closed and any associated balances may be forfeited without notice.

Bonus Terms Apply

All bonuses and promotions on Hay Baji come with wagering requirements and conditions. These are published clearly on each offer. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus being removed from your account balance.

Withdrawals to Verified Methods Only

Hay Baji processes withdrawals to bKash, Nagad, and Rocket accounts that are registered in your name. We do not send funds to third-party accounts. This policy protects players and ensures your money goes where it's supposed to go, every time.

Fair Play Is Required

Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes is strictly prohibited on Hay Baji. Accounts found engaging in any of these activities will be suspended and winnings voided.

Responsible Gaming Tools Available

Hay Baji provides deposit limits, session reminders, and self-exclusion options for players who want to manage their play. These tools are available in your account settings at any time. We encourage all players to use them if they feel their gaming is becoming a problem.

1 Introduction

Welcome to Hay Baji. These Terms and Conditions govern your access to and use of the Hay Baji platform, including all games, payment services, promotions, and customer support features available at hay-baji.vip. By registering an account or using any part of the Hay Baji platform, you confirm that you have read, understood, and agreed to these terms in full.

These terms form a legally binding agreement between you and Hay Baji. If you do not agree with any part of these terms, you should not register an account or use the platform. Hay Baji reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.

These terms apply to all players using Hay Baji, regardless of the device or method used to access the platform.

2 Eligibility

To register and use Hay Baji, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing Hay Baji from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Hay Baji employee.
  • You must not have been previously excluded or banned from the Hay Baji platform.
  • You must be registering on your own behalf and not on behalf of any third party.

Hay Baji reserves the right to request proof of age and identity at any point. If a player cannot provide satisfactory documentation, their account may be suspended until verification is complete. Accounts confirmed to belong to players under 18 will be closed immediately and any deposits returned, minus any winnings generated.

3 Account Registration

Each individual may hold only one Hay Baji account. Registering multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these terms. Hay Baji uses automated and manual checks to identify duplicate accounts.

When registering, you must provide accurate and complete information. This includes your real name, a valid mobile number, and a working email address. You are responsible for keeping your login credentials secure. Hay Baji will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to protect your password.

If you believe your account has been accessed without your permission, contact Hay Baji support immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

Never share your Hay Baji password with anyone. Our support team will never ask for your password.

4 Deposits and Payments

Hay Baji accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted and may result in account suspension pending investigation.

Deposits are credited to your Hay Baji account instantly in most cases. If a deposit does not appear within 15 minutes, contact our support team with your transaction reference number and we will resolve the issue promptly.

  • Minimum deposit: ৳200
  • Maximum deposit per transaction: as displayed in the cashier at time of deposit
  • Deposit fees: none charged by Hay Baji
  • Currency: Bangladeshi Taka (BDT)

Hay Baji does not accept cryptocurrency, credit cards, or international bank transfers at this time. All transactions on the platform are conducted in Bangladeshi Taka.

5 Withdrawals

Withdrawals from Hay Baji are processed to the same payment method used for your most recent deposit. This means if you deposited via bKash, your withdrawal will be sent to your bKash account. Withdrawals to accounts not registered in your name will not be processed.

Most withdrawals are processed within 15 to 30 minutes. Larger amounts or accounts flagged for routine review may take longer. Hay Baji does not charge withdrawal fees. Any fees charged by your mobile wallet provider are outside our control.

  • Minimum withdrawal: ৳300
  • Withdrawal processing time: 15–30 minutes in most cases
  • Withdrawal fees from Hay Baji: none
  • Withdrawals are subject to completion of any active wagering requirements

Hay Baji reserves the right to request identity verification before processing any withdrawal. This is a standard security measure and is not a reflection of any wrongdoing on your part. Providing accurate documentation speeds up the process significantly.

6 Bonuses and Promotions

Hay Baji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. These terms include wagering requirements, minimum deposit amounts, eligible games, and expiry dates.

Wagering requirements specify how many times a bonus amount must be bet before it can be withdrawn. For example, a bonus with a 20x wagering requirement means you must place bets totalling 20 times the bonus amount before any withdrawal is permitted. The specific requirement for each bonus is stated clearly in the offer details.

  • Bonuses are credited to your account automatically upon meeting the qualifying conditions.
  • Only one welcome bonus is available per player, per household, and per device.
  • Hay Baji reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • Any attempt to abuse bonus offers will result in the bonus being removed and the account reviewed.

Always read the full terms of any bonus before opting in. If you have questions about a specific offer, contact our support team before claiming it.

7 Gameplay Rules

All games available on Hay Baji — including slots, live dealer tables, fishing games, crash games, and all other titles — are governed by their individual game rules in addition to these general terms. Game rules are accessible within each game interface.

Hay Baji uses certified random number generation (RNG) technology for all applicable games. Live dealer games are streamed in real time from professional studios. The outcomes of all games are determined fairly and cannot be influenced by Hay Baji or any player.

In the event of a technical fault during a game session — such as a disconnection or server error — Hay Baji will attempt to resolve the round based on the game state at the time of the fault. If resolution is not possible, the bet may be voided and the stake returned to your account. Hay Baji's decision in these cases is final.

8 Prohibited Conduct

The following activities are strictly prohibited on the Hay Baji platform:

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes, particularly in live dealer games.
  • Using the platform for money laundering or any other illegal financial activity.
  • Providing false information during registration or verification.
  • Registering multiple accounts to claim bonuses more than once.
  • Attempting to access another player's account without their permission.
  • Engaging in abusive, threatening, or offensive behaviour toward Hay Baji staff or other players.

Hay Baji monitors all accounts and transactions for signs of prohibited conduct. Players found to be in violation of these rules will have their accounts suspended immediately. Winnings generated through prohibited conduct will be voided and any remaining balance may be withheld pending investigation.

9 Account Suspension and Closure

Hay Baji reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account is being used in violation of these terms. Common reasons for suspension include suspected fraud, identity verification failure, prohibited conduct, and self-exclusion requests.

If your account is suspended for security or verification reasons, you will be notified by email and given the opportunity to provide documentation to resolve the issue. If your account is closed due to a confirmed breach of these terms, any remaining balance may be forfeited depending on the nature of the violation.

Players who wish to close their own account voluntarily can do so by contacting support at [email protected]. Any remaining real-money balance will be returned to your registered payment method after standard verification checks.

10 Privacy and Data

Hay Baji collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. We do not sell your personal data to third parties.

Your data is used to operate your account, process payments, verify your identity, provide customer support, and send you relevant promotional communications where you have opted in. You can update your communication preferences at any time through your account settings.

For full details on how Hay Baji handles your data, please read our Privacy Policy.

11 Responsible Gaming

Hay Baji is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity on the platform, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact our support team for assistance. Self-exclusion requests are processed promptly and result in your account being locked for the period you specify.

For more information on the responsible gaming tools available on Hay Baji, please visit our Responsible Gaming page.

Gaming should be enjoyable. If it stops being fun, it's time to take a break. Hay Baji's responsible gaming tools are here to help.

12 Limitation of Liability

Hay Baji provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

Hay Baji will not be liable for any losses arising from platform downtime, game malfunctions, or delays in payment processing caused by third-party payment providers. Our liability to any player is limited to the amount of real money held in their account at the time of any incident.

Hay Baji is not responsible for any losses resulting from a player's failure to comply with these terms, including losses arising from account suspension due to a breach of the rules.

13 Changes to These Terms

Hay Baji may update these Terms and Conditions at any time. When we make significant changes, we will notify registered players by email and display a notice on the platform. The updated terms will take effect from the date of publication on hay-baji.vip/terms-conditions.

Continued use of the Hay Baji platform after any update to these terms constitutes your acceptance of the revised version. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your Hay Baji account, our support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available on the Hay Baji platform at all times
  • Response time: Most queries resolved within 3 minutes via live chat

For account-specific queries, please have your registered mobile number ready when contacting support. This helps us verify your identity and resolve your issue faster.

Join Hay Baji and Start Playing Today

Now that you've read the Hay Baji Terms and Conditions, you know exactly what to expect. Register your free account, deposit via bKash or Nagad, and start playing in minutes.